Vouchers can be redeemed immediately; valid during merchant's operating hours. Not valid for use of the Sheraton's pool areas. Appointments required; subject to availability. Upon arrival, present printed voucher or display in Travelzoo mobile app. Tax, if applicable, and gratuity are not included; a 15% service charge (including gratuity) based on the full value of the services will be added (no additional gratuity is required but may be added for excellent service). Taxes, where applicable, will be applied to the net value of the services and products. Must be 18 years old or older to receive spa treatments. Specific technicians subject to availability. A 24-hour cancellation policy applies; voucher subject to forfeiture. Not valid on holidays or holiday weekends (call merchant for additional specific date restrictions). Must be used in one visit by one or two people, depending on the option purchased. Not valid on products. Cannot combine with any other promotions, packages, discounts or series, and the voucher value cannot be used toward retail products, gift card purchases, the automatic 15% service charge/gratuity or taxes. Purchaser forfeits any amount if full value is not used. Spa cannot be responsible for lost or stolen vouchers.