Frequently Asked Questions

1. How do I print my voucher and redeem the offer?
After the deal closes, login to your Hot Deals Hawaii account and to go your My Deals page to print your voucher(s).

2. If I don't use the full value of the voucher in one visit, can I use the remainder later?
No, unless otherwise stated, there is no cash or credit back for the unused portion of a voucher. You must use it all in one visit.

3. What if there's a problem with, or I want to return, my order?

All sales are final. If you have a problem with your purchase, please contact the business first. If you still require assistance, please contact us within 48 hours of the close of the deal. Requests made after 48 hours cannot be processed due to the limited timeframe of the deals.

4. Can I request a refund for unused/expired Voucher purchases.

No, all Voucher purchases are final. Most merchants will honor expired vouchers for the Paid Value. If a merchant will not honor expired vouchers, we will refund you with Hot Deals Hawaii credit. This credit can be used toward future Hot Deals Hawaii purchases.

5. What credit cards are accepted?
Visa, MasterCard, Discover and American Express.

6. How will this order appear on my credit card?
NimbleCommerce will appear on your statement.

Referral FAQ's

1. Who can I refer?
Anyone (a friend, acquaintance, family member, etc.) who does not yet have a Hot Deals Hawaii account. You will receive $10 in Hot Deals Hawaii credit when someone uses your unique URL link and makes their first purchase. This means, you will only receive credit if they are a new customer purchasing their first deal after clicking on your unique link.

2. How do I refer someone?

You must be signed in to your account to refer someone. Once you are signed in, you can use any of the sharing methods on the site to tell your friend about these great deals. Share from the deal page on Twitter, Facebook or by email by clicking the icons or the "Refer a Friend, Get $10" link.

3. How long does my referral have to make their first purchase?
Referrals must make their purchase within 30 days of clicking your unique URL link in order for you to get the $10 credit.

4. How can I use my Hot Deals Hawaii credit?
Hot Deals Hawaii credit will be automatically deducted from the purchase price of the next deal that you buy.

5. Does Hot Deals Hawaii credit expire?
Yes, credit expires after 1 year. They have no cash value.

6. Can I get credit if a referral doesn't use my link?
Deals purchased without using your unique link are not eligible for referral credit.

7. One of my referrals purchased, but I didn't receive credit. What can I do?

There are many ways that a referral can nullify your link. Clearing their web browser cache, using a different browser, or using a different computer to name a few. We are not responsible for these circumstances.

Hot Deals Hawaii credit is calculated automatically by the site when a new user purchases for the first time after using your unique referral link. Referrals must use your unique link for your account to be credited.

See our privacy policy here.